Terms and Conditions

introduction

Welcome to Tolf Aroma store . Tolf Aroma is a Saudi brand specializing in diffusers, essential oils, and luxury perfumes. We offer our services and products to individual and corporate clients through our online store.

Please read these terms and conditions carefully before using the platform or making any purchase. By accessing or using our website, you expressly agree to be bound by all the terms stated below.


1. Acceptance

By using this website or our services, you acknowledge and agree to these terms and conditions. If you do not agree to any part of them, please cease using the website immediately.

2. Amendments

Tulf Aroma reserves the right to modify or update these Terms and Conditions as needed, without prior notice. Users should check this page periodically for the latest changes.

3. Purchase and Payment

  • Prices : All prices shown include the legally prescribed taxes.
  • Payment methods : We provide several electronic payment methods (bank cards and credit cards), and cash on delivery.
  • Order confirmation : A confirmation message will be sent via email after the purchase process has been successfully completed.

4. Shipping and Delivery

  • Shipping time : The delivery period depends on the customer's geographical location, and is usually completed within a limited number of working days.
  • Shipping fees : These are calculated according to weight and geographical area, and are clearly displayed during the payment process.

5. Returns and Exchanges

  • Returns : Products can be returned within 3 days of receipt, provided they are in their original condition, unused and in full packaging.
  • Replacement : In the event of a manufacturing defect or flaw, the customer has the right to replace the product with a similar one.

6. Privacy Policy

We are committed to protecting the privacy of your personal data. For more details, please see our Privacy Policy.

7. Intellectual Property

All website content (text, images, designs, trademarks, and logos) is owned by Tulf Aroma and protected by copyright and trademark laws. It may not be used or reproduced for any purpose without prior written permission.

8. Limits of Liability

Tulf Aroma accepts no responsibility for any direct or indirect damages resulting from the use of the site or products or the inability to benefit from them.